Shipping Policy

New Zealand Shipping

We ship all orders within New Zealand using tracked courier services. Standard delivery typically takes 2–5 business days to most NZ addresses. Rural deliveries may take an additional 1–2 days.

Shipping rates are calculated at checkout based on order size and delivery address.

International Shipping

We ship worldwide. International shipping times and costs vary by destination and are calculated at checkout. Most international orders are delivered within 7–21 business days depending on the destination country.

Order Processing

Orders are processed within 1–3 business days of payment confirmation. You will receive a tracking number by email once your order has been dispatched.

Packaging

All items are carefully packed to prevent damage during transit. We use eco-friendly packaging materials wherever possible, in keeping with our commitment to sustainability.

Contact Us

If you have any questions about your shipment, please contact us at poppas.wooden.creations@gmail.com or call +64 21 022 88166.